I rarely leave reviews, but I believe it's important to share my experience so others can make an informed decision. I recently purchased a **2016 BMW 528i** from this dealership as my daughter's very first car. Before completing the purchase, I performed a careful inspection and immediately brought several concerns to the salesperson's attention. He even walked me back to the Service Manager and he informed me all the issues I pointed out were recently corrected. The vehicle had: * Axle grease sprayed throughout the underside of the hood and engine compartment. * A low coolant level. * A **low oil warning** displayed. I specifically questioned each of these issues because they raised concerns about the overall mechanical condition of the vehicle. I was assured that the axle grease issue had been repaired and cleaned up, that the low coolant was simply the result of the vehicle having recently been serviced, and that the vehicle was otherwise in good condition and ready to go. Based on those assurances, I moved forward with the purchase. Unfortunately, those concerns now appear to have been warning signs rather than isolated issues. It makes total sense as to why they kept pushing the warranty program of which I did purchase but still have to pay the fee per hour to diagnose it! The vehicle has developed a noticeable whirling/drone noise coming from the front of the car, the same general area where the axle grease was originally present. Even more concerning, every time the vehicle is started, it blows **bluish-white smoke** from the exhaust. When these current issues are considered alongside the axle grease, the low coolant level, and the low oil warning that existed before the purchase, it is difficult not to question whether there were underlying mechanical problems that were never fully diagnosed or repaired. When I contacted the dealership, I wasn't looking for anything unreasonable. I simply asked if they would inspect the vehicle and stand behind the concerns I had documented before purchasing it. While they agreed to schedule an appointment, I was informed that I would first need to pay a **$100 per hour diagnostic fee** just to determine whether the problems were related to the very issues I had raised before the sale. The most disappointing part of this experience is that this vehicle was purchased as my daughter's first car. Instead of enjoying the excitement of that milestone, she has been unable to drive it because we do not feel it is safe or reliable until these issues are addressed. I understand that a used **2016 BMW 528i** will require maintenance, and I never expected a perfect vehicle. However, I did expect that concerns identified before the sale would be thoroughly investigated, honestly disclosed, and properly repaired, not simply explained away only to have significant mechanical issues appear shortly after taking ownership. I hope the dealership chooses to do the right thing and stand behind the representations that were made before the sale. At this point, I'm simply asking for accountability and a fair opportunity to have these issues properly evaluated without being expected to pay a diagnostic fee for concerns that were brought to their attention before I ever purchased the vehicle. Based on my experience, I would encourage anyone considering purchasing a vehicle from this dealership to have an independent mechanic perform a comprehensive pre-purchase inspection before signing any paperwork.

I had an amazing experience buying my Jeep Wrangler from Automotive Avenues! From the moment I arrived, the entire process was smooth, easy, and stress-free. A special thank you to Cara, who was absolutely fantastic to work with. She was friendly, knowledgeable, patient, and made sure all of my questions were answered. She went above and beyond to help me find the perfect Jeep Wrangler and made me feel confident throughout the entire buying process. I never felt pressured, and her professionalism and genuine care made all the difference. The pricing was fair, the financing process was straightforward, and the paperwork was completed quickly and efficiently. I couldn’t be happier with my new Jeep Wrangler! I highly recommend Automotive Avenues, especially if you have the opportunity to work with Cara. She made this one of the best car-buying experiences I’ve ever had. Thank you again!

I had an amazing experience buying my Jeep Wrangler from Automotive Avenues! From the moment I arrived, the entire process was smooth, easy, and stress-free. A special thank you to Cara, who was absolutely fantastic to work with. She was friendly, knowledgeable, patient, and made sure all of my questions were answered. She went above and beyond to help me find the perfect Jeep Wrangler and made me feel confident throughout the entire buying process. I never felt pressured, and her professionalism and genuine care made all the difference. The pricing was fair, the financing process was straightforward, and the paperwork was completed quickly and efficiently. I couldn’t be happier with my new Jeep Wrangler! I highly recommend Automotive Avenues, especially if you have the opportunity to work with Cara. She made this one of the best car-buying experiences I’ve ever had. Thank you again!

If you’re looking for someone who’s honest, easy to talk to, and truly wants to help, definitely ask for **Mike Tiedemann** at Automotive Avenues\! Buying a car IS stressful—especially when your situation isn’t straightforward—but Mike made everything feel simple and relaxed. He took the time to answer all my questions, walked me through my options, and made sure I felt comfortable the whole way through. At no point did I feel rushed or pressured. It’s not often you come across someone who’s both professional and genuinely down-to-earth, but that’s exactly how Mike is. I’d absolutely recommend Mike to anyone looking for a car.